

17th Feb 2009
Did you know that the average business in Australia can increase its net profit by a staggering 95% by doing just three things?
Before$ After$
1) Increase sales by 5% Sales 1,000,000 1,050,000
2) Reduce product costs by 5% Cost of sales 700,000 665,000
Gross Profit 300,000 385,000
3) Reduce overhead expenses by 5% Overheads 200,000 190,000
Net Profit 100,000 195,000
Net profit will increase by a staggering 95% (as in this example +$95,000)
FIVE MORE STRATEGIES FOR THESE RECESSIONARY TIMES
To keep customers during a recession, a strategy for your customers may be best for you.
• Write a personal letter from the manager to key customers letting them know how much their past business has been appreciated.
• Survey your competitor’s customers to find out what attracts them to these other businesses.
• Survey your own customers regularly both to find out what they like and dislike
• Train staff to respond quickly to customers complaints
• Follow up on lost accounts … and circulate the reasons amongst the entire staff, together with the steps necessary to prevent a recurrence.
REMEMBER : FOCUS ON WHAT YOU CAN COTROL AND CHANGE ie (YOUR BUSINESS) not on what you cannot control and change ie. (the economy).


