Customer Service and Office Skills training -

Ideal for Receptionists, Admin Assistants and office staff currently working in small business or job seekers looking to gain a position in an office/customer service role.

Without a doubt a good receptionist is pivotal to efficient operations of any successful business.

In fact, the receptionist is likely to come into contact with more customers and potential customers than anyone else.

More often than not customers base their impression of an organisation on their first encounter and so the role of the receptionist is essentially about public relations.

This workshop has been designed to cover some of the key skills and techniques required of a professional receptionist.

Please see the attached pdf for the topic outlines.

To register please contact Kate on 02 4647 6232 or kate@macarthurbec.com.au.